Privacy Policy

Overview

Grivara, Inc. ("Grivara", "we", "us") operates grivara.com and the Grivara AI claims operations platform. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly, including name, email address, company name, job title, and any messages you send through our demo request form. We also collect usage data automatically, including IP address, browser type, pages visited, and time spent on pages, using standard web analytics.

How We Use Your Information

We use collected information to respond to demo requests and inquiries, provide and improve our services, send relevant product updates (with your consent), analyze website usage to improve user experience, and comply with legal obligations.

Information Sharing

We do not sell your personal information. We may share data with service providers who assist in operating our platform (under strict data processing agreements), when required by law or to protect our rights, or in connection with a business transfer such as a merger or acquisition.

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. Our platform maintains full tenant isolation — your data is never blended with other customers.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your personal data at any time by contacting us.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also opt out of marketing communications at any time. To exercise these rights, contact us at the address below.

Contact Us

For privacy-related inquiries, contact us at sales@grivara.com.